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Volaris is committed to making air travel inclusive and convenient for all passengers, including those with limited mobility. Through its Volaris Wheelchair Assistance service, the airline ensures that travelers receive personalized and professional support from the moment they arrive at the airport until they reach their destination. Passengers in need of wheelchair assistance can request the service during booking or at least 48 hours before their scheduled departure. Upon arrival at the airport, dedicated staff assist with ticketing and ensure a smooth check-in process, helping travelers navigate the terminal comfortably and efficiently. The baggage assistance service allows passengers to check in mobility aids like wheelchairs or walkers at no extra cost. Volaris also ensures that personal equipment is handled with care and returned promptly upon arrival. Trained personnel guide passengers through security and provide priority boarding, helping them settle into their seats with ease. In-flight, the Volaris crew is attentive to the needs of passengers with reduced mobility, offering help when needed and ensuring a safe and pleasant journey. Upon landing, arrival assistance includes disembarkation support, guidance through customs, and help collecting baggage. For added convenience, Volaris offers responsive customer support through multiple channels to address special service requests, flight information updates, or any concerns. With Wheelchair Assistance, passengers can count on a supportive, respectful, and accessible travel experience every time they fly.