lilymix

Our family planned a reunion in Thessaloniki and needed to arrange the Aegean Airlines Zurich Office in Switzerland, and they exceeded every expectation. The staff was exceptionally kind and knowledgeable, helping us with wheelchair services, early boarding requests, and selecting comfortable seats for the flight. The office made everything feel easy. They even guided us on which documents we might need for his medications, so there would be no issues at airport security. The agent we worked with, named Andreas, followed up with an email confirming every detail, which helped us feel reassured. When we arrived at the Zurich airport, the ground staff was waiting for us and provided smooth assistance. My father felt respected and cared for throughout the journey. The flight crew was equally attentive, checking in on him regularly during the flight. It’s not often that you come across such consistently thoughtful service, especially across both ground and in-flight teams. Thanks to the support from the Zurich Office, our trip was stress-free and enjoyable. I wouldn’t hesitate to use Aegean Airlines again and would recommend them to anyone traveling with elderly relatives.